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How to open a support ticket

Category: Knowledgebase

Here is the process on how to open a support ticket and call our support desk.

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New Client Onboarding/Provisioning

Category: Knowledgebase

Dear valued IPConnectX customer,  Welcome to IPConnectX Support.  We are happy to have you as a customer and look forward to assisting you. Below you will find important information you will need to k...

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How to get the screen capture of Yealink phones

Category: 3CX

1. Login on the WEB interface and fill the ‘Action URI allow IP List’ (path: Features→Remote Control→Action URI allow IP List) with ‘any’ or ‘IP address or your PC’, then click ‘Confirm’. 2. In the B...

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How to uninstall fortinet vpn client if the uninstall button is grayed out

Category: Fortinet

1. make sure forticlient is not loaded/running. 2. open the command prompt as administrator. 3. run  wmic product where "name like 'Forti%%'" call uninstall /nointeractive  4. close all programs as at...

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How to install or force update webroot client

Category: webroot

If you don't have access to the webroot management console, the easiest way is to download the latest client from here --> http://anywhere.webrootcloudav.com/zerol/wsasme.exe   If you do have acce...

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How to disable BitLocker encryption?

Category: Security Tools

To disable bitlocker using command line, ensure that you have logged onto Admin user account to turn off bitlocker encryption. Follow the steps given below to turn off bitlocker encryption using Comma...

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