How to open a support ticket

Category: Knowledgebase

Here is the process on how to open a support ticket and call our support desk.

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How to get the screen capture of Yealink phones

Category: 3CX

1. Login on the WEB interface and fill the ‘Action URI allow IP List’ (path: Features→Remote Control→Action URI allow IP List) with ‘any’ or ‘IP address or your PC’, then click ‘Confirm’. 2. In the B...

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How to install or force update webroot client

Category: webroot

If you don't have access to the webroot management console, the easiest way is to download the latest client from here --> http://anywhere.webrootcloudav.com/zerol/wsasme.exe   If you do have acce...

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How to uninstall fortinet vpn client if the uninstall button is grayed out

Category: Fortinet

1. make sure forticlient is not loaded/running. 2. open the command prompt as administrator. 3. run  wmic product where "name like 'Forti%%'" call uninstall /nointeractive  4. close all programs as at...

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How to install and configure Fortinet fortiVPN client

Category: Fortinet

How to install and configure Fortinet fortiVPN client   STEP 1 – Download the latest version available here à https://www.ipconnectx.ca/support/knowledgebase.php?article=8 (newer version may be availa...

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How to Enable the IE Mode in Microsoft Edge on Windows 10 and 11

Category: HikVision

In IE Mode, Edge users will see websites as if they were opened in Internet Explorer 11 (Trident MSHTML engine is used for rendering). This means that a user doesn’t need to install an additional brow...

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