New Client Onboarding/Provisioning

Dear valued IPConnectX customer,

 Welcome to IPConnectX Support.  We are happy to have you as a customer and look forward to assisting you. Below you will find important information you will need to know before contacting IPConnectX Support.  Please review this package and keep it in a convenient location. 

•  Non-business critical issues: Submit a ticket through the IPConnectX portal.  Refer to instructions in the “IPConnectX Ticketing Portal” document.
• Emergency or after-hours support: Contact IPConnectX directly by telephone.  Support information can be found in the “IPConnectX Emergency Support” document.

 Summary

IPConnectX services are designed specifically to help our clients meet mission-critical business requirements head-on and support them on a day-to-day basis.  As the world is changing, organisations need to prepare for natural or manmade disasters that could disrupt business processes, and IPConnectX Support is here to recover your business processes if they are ever disrupted. 

 Thank you,

 From the team at IPConnectX Corp.