Fix Calls Incorrectly Labeled as Spam (US numbers only)

To address the challenge of spoofing and robocalls, some US carriers are proactively blocking phone numbers or marking them as spam if determined by industry rules. Unfortunately, this practice can fl...

How to get the screen capture of Yealink phones

3CX Quick user guide

3CX Quick user guide in the PDF attached.

How to setup your 3CX voicemail

Where to download 3CX components

How to add network monitoring to your 3CX linux appliance

call by name feature

In order for the call by name feature to work, you must first have the

3CX software client CTI vs Softphone mode

For details on 3CX software client CTI vs Softphone mode. How to identify what mode you are in and how to switch modes, please see the attached document

3CX Call Reports

Customer satisfaction and agent productivity are top priorities when you are running a call center. 3CX professional and enterprise-level come with more than 20 reports to help your clients keep these...

ERR_CERT_DATE_INVALID or 3CX expired cert

Before doing the procedure below, make sure to take a backup of your settings! Go in advanced / Parameters: Set or Add TEMPORARY_SELF_SIGNED_CERTIFICATE_GENERATED and give it value of 1   Linux:- L...

Basic 3CX call disconnect troublshooting

!!! This is work in progress !!!  1. login as root to your 3CX Linux appliance and run the following: sudo apt update sudo apt install traceroute